Changing your KantanMT password

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Changing your KantanMT account Password

If you have been locked out of your account due to incorrect login attempts, forgotten your password, or wish to just simply change your KantanMT password please follow the steps below as this will guide you on how to obtain a new KantanMT password.

Locked out

  1. If you’re account has been locked please click the link in the banner to contact the KantanMT support team.                                                                                                                                            
  2. Send an email to ‘support@kantanmt.zendesk.com’, with the subject ‘KantanMT Account locked out’.                                                                                                                                             
  3. When writing the email please state the email address you used to register on KantanMT.com.             
  4. When your email is received by the KantanMT support team you will get a response back stating that your request has been received by our support staff.                                                                         
  5. You will also receive an email from the KantanMT support team when your request has been resolved.

 

Forgotten Password

  1. If you have forgotten your password please click on the link, Forgot your password?.                     
  2. You will be directed to page where your email address will be requested.                                            
  3. Type in your email address and click on the reset password button.                    
  4. An email with a link to reset your password will be sent to your email address.                                                                                             

Change Password

  1. If you wish to change your KantanMT password, login into the website using your existing password.  
  2. Go to Account > Settings from the sidebar menu.                                                      
  3. You must provide your old password to change password.                                                                 
  4. Save the changes by clicking Update User.                                                                                                       
Have more questions? Submit a request

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